I have a Trust Spotlight Webcam (Item number: 16429). It used to work on my old PC that ran Windows XP and it works fine on my laptop that runs the 32 bit version of Windows 7. However, I can't make it work on my new PC that runs 64bit Windows 7. After plugging it in, I get the following message: 'USB Device Not Recognized. ![]() Device Status: Windows has stopped this device because it has reported problems. (Code 43)' Of course, I tried running Device Manager to update the driver; it says: 'The best driver software for your device is already installed. Windows has determined the driver software for your device is up to date.' So, I'm stuck. The homepage of the manufacturer says: 'No drivers are needed / available for this product.' On my laptop (where it works without problems) it says that the driver it uses is usbvideo.sys. I checked: a file named like that is present in my 64bit windows installation too. Any help is greatly appreciated! Atomic bomberman pc iso. Hi David, Thank you for posting your question in Microsoft Windows Community. From the issue descriptions, it seems that Trust Spotlight Webcam is not working stating 'USB Device Not Recognized” with code 43 error. I can imagine the inconvenience you have experienced. I will help you in fixing the issue. Please follow the below methods and check the issue: Method 1: Step 1: Run the Microsoft Fix It from the below link. Hardware devices are not working or are not detected in Windows: Step 2: Run the Hardware and Devices troubleshooter and check if it helps from the below link. Open the Hardware and Devices troubleshooter: Method 2: Follow the steps in the below link. Update a driver for hardware that isn't working properly: Method 3: Follow the steps in the below link. Error: “USB Device not recognized” when you try to access a USB external hard drive.: For reference: Code 43: Windows has stopped this device because it has reported problems: For more information: Contact Trust: I hope the above information helps you. Your reply is very important for us to ensure a proper resolution. In future if you come across any issues regarding Windows, please feel free to post your query here on Microsoft Community, we will be more than happy to assist you. Thank you very much for your effort. However, unfortunately, none of the proposed methods worked. Method 1: Microsoft Fix It reports: 'We detected some problems with your system. Webcam SpotLight Pro, Trust, 16428, • High performance webcam with true 1, 3 Megapixel (1280 x 1024) High Definition hardware resolution for sharp image • Powerful integrated LED lights with dim function for enhanced image quality in low-light environment • USB 2, 0 high quality video for sharp & smooth video quality in Skype and YouTube.
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